Terms and Conditions
Last Updated: 20/12/2025
Welcome to Totsi.gr, your trusted platform for real estate services, operated by Totsi Island Properties Group I.K.E., a legally registered company in Crete, Greece. Our mission is to provide seamless property buying, management, and investment solutions tailored to your needs. By accessing or using our website, services, or properties, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. About Us Totsi Island Properties Group I.K.E. (“Totsi,” “we,” “our,” or “us”) is a legally registered company in Greece under the Greek General Commercial Registry (GEMI) with Registration Number 179830458000 and VAT ID 802627758. We are compliant with Greek Law 4072/2012 and operate under the oversight of the Hellenic Ministry of Development and Investments and the Hellenic Chamber of Commerce.
2. Scope of Services We provide the following services:
Real estate consultancy and property sales
Property management and maintenance
Rental property services
Legal and administrative assistance for property transactions
All services are provided in compliance with Greek and EU laws governing real estate and property consultancy. To ensure this compliance, we continuously review legal requirements, partner with certified legal professionals, and adhere to transparent operational practices that prioritize client trust and regulatory standards.
3. User Responsibilities When using our website or services, you agree to:
Provide accurate and complete information during inquiries, consultations, and transactions
Comply with all applicable local, national, and international laws and regulations
Not use our website or services for illegal purposes or unauthorized activities
4. Property Listings
All property listings on our website are subject to availability and may change without notice. While we strive to ensure that all information is accurate and up-to-date, Totsi cannot guarantee the availability or accuracy of property details. Please contact us for the most current information regarding properties.
5. Fees and Payments
Fees for our services are outlined in the service agreement provided during the consultation process. Payment terms include:
All payments must be made through traceable methods (e.g., bank transfers)
VAT and additional taxes will be applied as per Greek law
Late payments may result in additional charges or suspension of services
6. Copyright and Intellectual Property
All content on Totsi.gr, including text, images, graphics, logos, and designs, is owned or licensed by Totsi Island Properties Group I.K.E. unless otherwise stated. Non-copyrighted images sourced from platforms like Unsplash are used in compliance with their license terms. Unauthorized reproduction, modification, or distribution of any content is prohibited. Users may not use website materials for commercial purposes without prior written consent.
7. Legal Compliance
Totsi complies with the following legal frameworks:
Greek Law 4072/2012 governing real estate transactions
EU General Data Protection Regulation (GDPR) for personal data protection
Greek tax and property laws, including property transfer taxes, ENFIA, and other applicable fees Clients are responsible for ensuring their compliance with any additional legal requirements in their home countries.
8. Liability Disclaimer
Totsi does not guarantee that all properties will meet your expectations or financial goals. While we provide expert advice and guidance, all property investments carry risks. We are not liable for:
Financial losses resulting from property investments
Delays caused by third parties (e.g., developers, legal entities)
Misrepresentation by property sellers
9. Confidentiality and Data Protection
We respect your privacy and are committed to protecting your personal data in compliance with GDPR. Information collected during consultations and transactions will be used solely for the purpose of providing our services. For more details, please refer to our Privacy Policy.
10. Website Usage
By using Totsi.gr, you agree not to:
Engage in activities that harm or disrupt the website’s functionality
Attempt to gain unauthorized access to any part of the website
Reproduce, copy, or redistribute website content without authorization
11. Dispute Resolution
In the event of a dispute, clients are encouraged to contact us directly for resolution. If an agreement cannot be reached, disputes will be resolved in accordance with Greek law through the courts of Chania, Crete.
12. Force Majeure
Totsi is not liable for delays or failures in service caused by events beyond our reasonable control, including natural disasters, strikes, or government actions.
13. Refund and Cancellation Policy
Refunds or cancellations are subject to the terms outlined in your service agreement. Any requests must be made in writing and will be reviewed on a case-by-case basis.
14. Third-Party Services
Totsi may work with third-party providers for services such as contractors or developers. While we vet these providers carefully, we are not responsible for their actions or any issues arising from their services.
15. Environmental Sustainability
Totsi is committed to sustainability and encourages clients to adopt energy-efficient solutions for their properties. Where applicable, we provide advice on renewable energy installations and compliance with environmental regulations.
16. Changes to Terms and Conditions
Totsi reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: +30 698 3200 953
Office Address: Kalyves, Crete, Greece
These Terms and Conditions are designed to provide clarity, security, and full compliance with Greek and EU regulations. Our goal is to ensure you feel confident and supported at every step, whether you’re exploring property options, completing transactions, or managing your investment with us.