Privacy Policy
Last Updated: 12/01/2025
At Totsi Island Properties Group I.K.E. (“Totsi,” “we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or communicate with us. By accessing Totsi.gr or engaging with our services, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, mailing address, and other details you provide during inquiries, consultations, or property transactions.
Transaction Information: Details related to property purchases, rentals, payments, and contracts.
Technical Information: IP address, browser type, device information, and usage data collected when you access our website.
Communication Records: Emails, messages, and other communications exchanged with us.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our services, including property listings, consultations, and management.
To process transactions, payments, and related legal documents.
To communicate with you regarding inquiries, updates, and service-related matters.
To comply with legal obligations, including tax and regulatory requirements.
To enhance your experience on our website and ensure its security.
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your information with:
Authorized Partners: Legal advisors, notaries, property managers, or contractors involved in your property transactions.
Service Providers: Third-party companies that assist us in delivering our services, such as payment processors or IT providers.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or business restructuring, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.
5. Your Privacy Rights
Under the EU General Data Protection Regulation (GDPR), you have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Restriction: Request limitations on how your information is used.
Portability: Request a copy of your information in a structured, machine-readable format.
Objection: Object to the processing of your information for specific purposes, such as direct marketing.
To exercise your rights, please contact us using the details provided below.
6. Security Measures
We take the security of your personal information seriously and implement the following measures:
Encryption of sensitive data during transmission.
Regular security assessments of our systems and processes.
Restricted access to your information, limited to authorized personnel.
Secure storage of physical and digital records.
Despite these measures, no system is completely secure, and we cannot guarantee the absolute security of your information.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
Essential Cookies: Necessary for the functionality of our website.
Analytics Cookies: To gather usage data and improve website performance.
Preference Cookies: To remember your settings and preferences.
By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Phone: +30 698 3200 953
Office Address: Kalyves, Crete, Greece
This Privacy Policy ensures transparency and compliance with applicable privacy laws, providing you with the confidence to engage with Totsi Island Properties Group I.K.E.